All coaches, practitioners, healers, teachers and artists (hereinafter referred to as “coaches”) commissioned by MEL SILVIA MARR LLC carry out coaching, consulting, healing sessions, programs, courses, trainings and live events in accordance with these General Terms and Conditions (GTCs). By commissioning a service or purchasing a product, these conditions are deemed to have been accepted by the client (hereinafter also referred to as “customer”).

Further agreements are binding only if confirmed in writing. All contracts concluded by the coaches are service contracts, unless expressly agreed otherwise. The object of the contract is therefore the provision of the agreed service, not the achievement of a specific result. In particular, the coaches do not owe a specific economic, psychological or health-related outcome. Opinions and recommendations prepare the client’s personal or entrepreneurial decision but do not replace it.

The coaches may employ qualified assistants, expert third parties, or other vicarious agents to fulfil a contract. Consulting services in legal or tax matters are excluded and must be arranged by the client independently.

Services are provided on the basis of the data and information supplied by the client. These are reviewed for plausibility but not for factual accuracy. The client is responsible for ensuring all information is complete and correct.

All offers are non-binding and subject to change. Prices are listed in euros (€).

The fees specified in the service agreement, offer or website apply. Unless otherwise stated, fees are due immediately after invoicing, without deduction. Payment can be made via the available payment methods at checkout.

Additional costs, such as travel, accommodation or materials, will be communicated in advance and charged separately.

Retention of payment or offsetting is only permitted if the client’s claims are legally established or acknowledged in writing by MEL SILVIA MARR LLC.

Agreed appointments are binding for both parties. This also applies to complimentary introductory sessions.

A free cancellation or rescheduling is possible up to 48 hours before the start of the appointment. For cancellations made within 48 hours, 50% of the fee is due. In the event of non-attendance or cancellation after the start time, the full session fee is payable.

By scheduling an appointment, the client acknowledges and accepts this regulation.

MEL SILVIA MARR LLC and its coaches are entitled to postpone or reschedule agreed sessions, programs, or live events in the event of force majeure, including illness, accidents, technical failure, or other unforeseeable circumstances.

In such cases, the client will be informed as soon as possible, and an alternative date will be offered. There is no entitlement to reimbursement for travel, accommodation, or other related costs.

All documents, audio files, videos, meditations, guides, programs and other materials provided are included in the agreed remuneration unless otherwise stated. They are intended exclusively for the personal use of the client or purchaser.

All intellectual property, including methods, rituals, recordings, and written materials, remains the sole property of MEL SILVIA MARR LLC.

The client is not permitted to reproduce, distribute, copy, modify, commercialize, resell, or make the materials accessible to third parties without prior written consent. Any form of public or private publication, including social media or resale, is strictly prohibited and may result in legal action.

All digital products (including meditations, hypnosis recordings, rituals, guides, and online courses) are delivered instantly after purchase via email or direct download.

Due to their digital nature, no returns, exchanges or refunds are possible after purchase.

All digital products are protected by international copyright law. Selling, sharing, distributing or replicating the content in any form – commercially or privately – is strictly forbidden and will lead to legal consequences.

Orders are processed within 2–5 business days unless otherwise stated. Delivery times depend on the shipping carrier and destination.

MEL SILVIA MARR LLC is not liable for delays caused by customs, postal services, or other external factors beyond our control.

Returns are accepted for unused and unopened physical products within 14 days of delivery. To initiate a return, the client must contact info@melsilviamarr.com with proof of purchase. Returned items must be in their original packaging and condition.

The following items are excluded from returns and refunds:

• Gift cards
  
  
• Digital meditations, hypnosis or ritual audios
  
  
• Downloadable guides and e-books
  
  
• Custom, discounted or promotional bundles
  
  

Gift cards are valid for 24 months from the date of purchase and are non-refundable.

The information and advice provided in coaching sessions, meditations, or programs are carefully prepared. However, all services are purely service activities, not success-based guarantees.

Participation in coaching, healing, or embodiment work requires normal mental and physical resilience. Each client bears full responsibility for their actions and results during and after participation.

MEL SILVIA MARR LLC does not provide psychotherapy, medical treatment, or diagnosis. Coaching and healing work are not substitutes for medical or psychological care.

Liability for damages of any kind is excluded unless caused by gross negligence or intentional misconduct. Data transmission over the internet is at the client’s own risk.

MEL SILVIA MARR LLC and all affiliated coaches undertake to maintain confidentiality regarding all personal, professional, and business matters disclosed by clients during sessions or programs. This obligation remains in force even after termination of the agreement.

Documents and client information are securely stored and protected from third-party access.

Successful coaching, healing, or training depends on mutual trust and active participation. The client agrees to provide accurate information and to engage with openness and self-responsibility.

The coaches act as facilitators of process and change; the actual transformation is carried out by the client. No specific results can be guaranteed.

All services offered by MEL SILVIA MARR LLC are intended for personal growth, education, and holistic wellbeing.

They do not replace psychotherapy, psychiatric treatment, or medical advice. Coaching and somatic healing are for self-responsible, mentally stable individuals seeking development and embodiment, not for the treatment of clinical mental illness.

All rituals, meditations, and somatic practices are designed to support emotional, spiritual and physical wellbeing. They are not substitutes for professional medical diagnosis, treatment or therapy.

Clients should consult a qualified healthcare provider before making significant lifestyle, health, or medical changes.

MEL SILVIA MARR LLC and all affiliated coaches and practitioners are independent of all sectarian organisations, including the Church of Scientology and any associated teachings or technologies of L. Ron Hubbard. None of the courses, methods or practices are based on or affiliated with any sectarian ideology or organization.

Personal information is collected solely for the purpose of order processing, communication and customer support. Data will not be sold or shared with third parties except where required by law. All information is handled in compliance with EU data protection regulations (GDPR).

Place of performance is Ibiza, Spain. The place of jurisdiction is the competent District Court of Spain.
The applicable law is that of the Federal Republic of Spain, subject to EU consumer protection standards.

Should individual provisions of these Terms and Conditions be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by one whose economic intent most closely matches the original.

Santa Eulalia del Río, 10th october 2025
MEL SILVIA MARR LLC
MOYA RITUALS